Refund policy

Last updated: October 18, 2026.

1. How purchases work

A paid plan is a prepaid term of 1 or 12 months. It does not renew by itself and nothing is charged after the term ends. You pay by card on a payment page of Stripe; Juricio does not receive or store your card number. A free trial, when offered, needs no card and charges nothing.

2. How to ask for a refund

Write to contacto@juricio.com from the e-mail address of your account. Tell us the date and amount of the payment, which your billing page lists. We answer by e-mail.

3. Refund terms

We review every refund request case by case, especially when the results are not what you expected. Write to us as described above and we will answer by e-mail. This does not limit any right the law gives you.

4. When a refund is made

• The refund goes back to the card used for the payment, through Stripe. Your bank decides when it shows on your statement.
• When we refund a payment in full, the plan term it bought ends. Your organization returns to the plan it would have without that term, and followed cases and name alerts beyond that plan's limits are paused, not deleted.

5. A problem with a charge

If you see a charge you do not recognize, write to us first at contacto@juricio.com so we can look at it with you. Read also the terms of service.